Terms & Conditions.
Effective Date: October 2025
Welcome to Solas Retreat. These Terms and Conditions govern your participation in our wellness retreats, programs, and services. By booking and attending a Solas Retreat, you acknowledge that you have read, understood, and agree to be bound by these terms.
1. Our Commitment to You
At Solas Retreat, the dedicated care and wellbeing of our guests is our ultimate aim. All our practitioners, facilitators, and team members hold high-level qualifications, training, and extensive experience in their respective fields. We are committed to providing a safe, nurturing, and transformational environment for all participants.
2. Booking and Payment
2.1 Deposit and Payment: A non-refundable deposit is required to secure your booking. Full payment must be received by the date specified in your booking confirmation.
2.2 Cancellation Policy: Cancellations made more than 60 days prior to the retreat start date will receive a refund minus the deposit. Cancellations made within 60 days of the retreat are non-refundable. In the event of a cancellation made within 60 days and a confirmed replacement guest is found, you will receive a refund minus your deposit. Deposit transfers to future retreats are allowed with four or more weeks' notice. We recommend purchasing travel insurance to protect your investment.
2.3 Retreat Changes: Solas Retreat reserves the right to modify retreat schedules, venues, or facilitators due to unforeseen circumstances. In the event of significant changes or cancellation by Solas Retreat, guests will be offered an alternative date or full refund.
3. Health and Medical Disclosure
3.1 Pre-Existing Conditions: You must disclose all relevant medical conditions, injuries, allergies, dietary requirements, and medications at the time of booking. Failure to disclose this information may result in your inability to participate in certain activities or services.
3.2 Medical Clearance: You confirm that you are in good physical and mental health and are able to participate in physical activities, workshops, and wellness treatments offered during the retreat. If you have any concerns about your ability to participate, you must seek medical clearance from your healthcare provider prior to attending.
3.3 Suitability: Solas Retreat retreats are designed for individuals who are capable of independent self-care and do not require high-level support or supervision. Our retreats are not suitable for individuals experiencing acute mental health crises, severe physical disabilities requiring constant care, or those requiring medical supervision. If you are unsure whether the retreat is appropriate for your needs, please contact us prior to booking.
4. Assumption of Risk and Liability Waiver
4.1 Voluntary Participation: You acknowledge that participation in all retreat activities, including but not limited to physical exercise, fitness training, meditation, workshops, coaching sessions, massage therapy, Bowen therapy, and recreational activities, is entirely voluntary.
4.2 Physical Activity: You understand that physical activities involve inherent risks, including but not limited to muscle strains, sprains, falls, cardiovascular stress, and other injuries. You assume full responsibility for any injuries or health complications that may arise from your participation in physical activities, regardless of the level of instruction or supervision provided.
4.3 Coaching and Workshops: You acknowledge that coaching, mindset work, and personal development workshops are not a substitute for professional medical, psychological, or psychiatric treatment. The guidance, advice, and strategies offered by Solas Retreat facilitators are educational and experiential in nature. You assume full responsibility for implementing any insights, practices, or recommendations and release Solas Retreat from any liability arising from your interpretation or application of coaching guidance.
4.4 Food Service: While Solas Retreat takes the greatest care to accommodate all disclosed allergies, dietary preferences, and nutritional requirements, you acknowledge that cross-contamination may occur in shared kitchen facilities. You assume full responsibility for verifying the suitability of all meals and snacks provided and release Solas Retreat from liability for any adverse reactions, allergic responses, or food-related illness, provided that reasonable care has been taken to honour your disclosed dietary needs.
4.5 Massage and Bowen Therapy: You acknowledge that massage therapy and Bowen therapy, while generally safe, may result in temporary discomfort, soreness, bruising, or other side effects. You confirm that you have disclosed any contraindications and assume full responsibility for any adverse reactions or side effects arising from these treatments. All therapists are qualified and experienced practitioners.
4.6 Release of Liability: To the fullest extent permitted by law, you release, waive, discharge, and covenant not to sue Solas Retreat, its directors, employees, contractors, facilitators, therapists, and agents from any and all liability, claims, demands, actions, or causes of action arising from personal injury, illness, property damage, or death resulting from your participation in retreat activities, except in cases of gross negligence or willful misconduct.
5. Insurance and Emergency Medical Treatment
5.1 Personal Insurance: You are responsible for obtaining adequate travel, health, and personal insurance coverage for the duration of the retreat.
5.2 Emergency Treatment: In the event of a medical emergency, you authorise Solas Retreat to arrange for emergency medical treatment on your behalf. You are responsible for all costs associated with medical treatment, transportation, and evacuation.
6. Conduct and Participation
6.1 Respectful Behaviour: All guests are expected to conduct themselves in a respectful, considerate manner toward other participants, facilitators, and staff. Disruptive, aggressive, or inappropriate behaviour will not be tolerated.
6.2 Substance Use: The use of illegal drugs is strictly prohibited. Alcohol consumption is not permitted at the venue. Solas Retreat reserves the right to remove any guest whose behaviour compromises the safety or experience of others, without refund.
6.3 Confidentiality: Participants are expected to respect the privacy and confidentiality of other guests. What is shared in group settings should remain confidential.
7. Personal Property and Valuables
Solas Retreat is not responsible for loss, theft, or damage to personal property, valuables, or belongings during the retreat. Guests are advised to secure their own possessions and obtain appropriate insurance coverage.
8. Photography and Media Release
By attending the retreat, you consent to being photographed or filmed for promotional purposes unless you notify Solas Retreat in writing before the retreat. You may opt out of any media use at any time.
9. Force Majeure
Solas Retreat is not liable for failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government restrictions, or venue unavailability.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Western Australia. Any disputes arising from these terms or your participation in a Solas Retreat will be resolved through good faith negotiation or, if necessary, mediation before pursuing legal action.
11. Acknowledgment and Agreement
By completing your booking and attending a Solas Retreat, you acknowledge that you have read, understood, and agree to these Terms and Conditions. You confirm that all information provided is accurate and complete, and you accept full responsibility for your participation in all retreat activities and services.
Contact Information:
If you have any questions or concerns regarding these Terms and Conditions, please contact us prior to booking.
Solas Retreat
0428 336 123
https://solasretreats.com.au
These Terms and Conditions were last updated on October 1st 2025. Solas Retreat reserves the right to amend these terms at any time. Guests will be notified of significant changes.
We respectfully acknowledge the Traditional Owners of the sacred lands where Solas Retreats operates.
In Yallingup, we honour the Wardandi people of the Noongar nation as the Traditional Custodians of this beautiful boodja (country) - a place whose name means 'place of love' in the Wardandi language. We are privileged to share in the care of this sacred land where our Transformational Retreats take place.
We honour the enduring connection of the Wardandi peoples to their respective Country, their wisdom as the first teachers of living in harmony with these lands and waters, and pay our respects to Elders past, present, and emerging. We are grateful for the opportunity to walk respectfully on Country and commit to being mindful custodians of these sacred places.
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